Mass Email
One email. Every supporter.Sent from Salesforce.
Send to segments, campaigns or individuals with merge templates, and log every email on the record, at no cost.
The problem
Another email tool is another copy of your donors.
Many nonprofits send their appeals and newsletters from an email tool outside Salesforce. Every send starts with a sync or an export, and the history of who got what ends up somewhere your admin can’t see.
Licenses
Another subscription priced by contacts, with seats limited by plan.
Your data
Lives in two places: the email tool’s audience and Salesforce.
Business logic
Audiences, templates and opt-outs live in the other tool, out of your admin’s sight.
Keeping it in sync
A connector or an export before every send, and opt-outs that have to be copied back.
Licenses
Unlimited users. Anyone with Salesforce access can write and send.
Your data
Lives in one place: your Salesforce org.
Business logic
Audiences, templates and opt-outs are saved in Salesforce, next to the people they reach.
Keeping it in sync
Nothing to sync. Each email is logged on the person’s record as it sends.
Built for these jobs
One email tool for every message you send.
From a thank-you to a whole appeal.
Donor thank-yous
Thank everyone in a segment by name, with merge fields from their own record.
Appeals & newsletters
Send your year-end appeal or monthly update to a segment, with the recipient count on the Send button.
Lapsed donor win-back
Pick the Lapsed Donors segment and send a win-back email from the same screen.
Event invitations & reminders
Email a campaign’s members, and schedule the reminder for the week before.
Volunteer updates
Reach volunteers, board members or program participants from any segment you’ve built.
A handful of people
Add individual records, or type an address, and send without building a list first.
Describe it, Alfred drafts it
Say what the email should say and Alfred AI drafts the template for you to review.
Key features
Everything you need to send the right email.
Mass Email comes with every CauseStack install, at no cost.
Segments, campaigns or records
Search segments, campaigns and records in one To field, and see how many people it reaches.
Merge templates
Start from a saved template with its header and footer, then fill in each person’s name, address and greeting.
Send a test first
Send yourself a test, then send now or schedule it for later.
Leaves out who it should
People who opted out of email or unsubscribed are skipped on every send.
Logged on every record
Each email is saved to the person’s activity in Salesforce, next to their gifts and history.
A send log for every email
See who each send reached, which addresses failed and why, and cancel a scheduled send.
Email composer
Pick the people. Pick the template. Send.
One screen holds the audience, the template and the message, and the Send button shows how many people it will reach.
- Segments, campaigns and records in one To field
- Merge fields for each person’s name, address and greeting
- Larger sends continue automatically past Salesforce’s daily limit
Alfred AI · paid add-on
Describe the email. Alfred drafts the template.
Alfred AI works inside your Salesforce. Pick who the email is for, say what it should say, and Alfred drafts a template with the right merge fields.
Describe the email
“A short thank-you for donors who gave this month, with their gift amount and an invite to our volunteer day.”
Start from what you have
Attach an image or PDF of an email you already send, and Alfred uses it as a reference.
You review before it’s sent
Alfred drafts the template; you check it and fine-tune it before you send.
Ask from an Alfred chat
Ask Alfred for an email and the composer opens with the segment it picked, ready for Alfred to write.
Plans & add-ons
Start included. Add what you need.
One price per add-on, per organization, per year. Never per user.
| Feature | Mass EmailIncluded · $0 | + Alfred AIfrom $750 / yr |
|---|---|---|
| Send to segments, campaigns or records | No | |
| Unlimited users | ||
| Merge templates and merge fields | No | |
| Test sends and scheduled sends | No | |
| Opt-outs and unsubscribes skipped | No | |
| Each email logged on the person’s record | No | |
| Send log with every recipient | No | |
| AI-drafted email templates | No | |
| Emails started from an Alfred chat | No |
How we compare
Why send email from CauseStack?
| Feature | CauseStack Mass Email | Salesforce List Email | Mailchimp | Constant Contact | Account Engagement |
|---|---|---|---|---|---|
| Built inside Salesforce, no sync | No, a connector from Beaufort 12 | No, a one-way connector | No, a separate app with a connector | ||
| Send to segments, campaigns or records | Up to 200 records or 10 list views | Contacts and Leads synced into lists | Account Engagement lists | ||
| Each email logged in Salesforce | Email activity synced back | Engagement History, last 30 days | |||
| Send limits | Salesforce’s daily limit; larger sends continue the next day | 5,000 a day; 1,000 on Professional | A monthly cap of 10 times your contacts on Essentials | ||
| Unlimited users | No, 3 seats on Essentials; unlimited on Premium | No, 1 on Lite; unlimited on Premium | No, 5 on Growth | ||
| Price doesn’t grow with your contact list | No, priced by contacts | No, priced by contacts | No, 10,000 contacts included on Growth | ||
| Starting price | $0 | $13 / month, plus the connector from $25 / month | $12 / month | $1,250 / org / month, billed yearly |
Trusted by
Nonprofits reaching their supporters from Salesforce.
- SOAR
- Literacy First
- MathHappens Foundation
- Surge Institute
- Columbus Housing Partnership
- VinCare Services of Austin
- Bellforge Arts Center
- EcoRise
- Affordable Housing Education and Development
Built to help nonprofits focus on what matters most.
Ready to send your next appeal straight from Salesforce?